This policy explains what information Advanced Sports & Spine collects through this website, how we use it, and the choices you have. It covers our website, our online forms, our advertising, and our text messaging.
Advanced Sports & Spine is an interventional pain management practice with offices in Charlotte and Huntersville, North Carolina, and Fort Mill, South Carolina. In this policy, “we,” “us,” and “our” refer to Advanced Sports & Spine. “You” refers to anyone who visits this website or submits information to us through it.
By using this website, you agree to the practices described here. If you do not agree, please do not use the site or submit information through it.
We collect two kinds of information: information you give us directly, and information collected automatically as you use the site.
When you complete an appointment request, contact form, or callback request, or when you speak with our website assistant, we may collect:
Please do not send detailed medical records, images, or sensitive health history through a website form or text message. If we need that information, we will ask for it through a secure channel.
When you browse the site, we and our service providers may collect:
We use the information we collect to:
We do not use the information you submit through this website to make decisions about your care without speaking with you first.
If you check the text message consent box on one of our forms, you are agreeing to receive text messages from Advanced Sports & Spine relating to your appointment request and your care. This may include appointment confirmations, scheduling and reminder messages, and replies to questions you have sent us.
Message frequency varies. Message and data rates may apply. Reply STOP to any message to opt out, or HELP for help. Mobile carriers are not liable for delayed or undelivered messages. Consent to receive text messages is not a condition of treatment, and you can withdraw it at any time.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the categories described in this policy exclude text messaging originator opt-in data and consent. That information will not be shared with any third parties.
We share your mobile number only with the service providers that deliver our messages on our behalf, and only so that the messages you asked for can be sent. Those providers are not permitted to use your number for their own purposes.
This website uses cookies and similar technologies. Some are necessary for the site to work. Others help us understand how the site is used, and help us measure whether our advertising is reaching people who need our services.
We work with analytics and advertising providers that may set their own cookies or use similar technologies, including providers of web analytics and online advertising platforms. These providers may combine the information collected here with information they hold from other sources, subject to their own privacy policies.
You can control cookies through your browser settings, and most browsers let you refuse or delete them. Blocking some cookies may affect how parts of the site work. You can also opt out of personalized advertising through the settings offered by the advertising platforms themselves.
Some browsers send a “Do Not Track” signal. There is currently no common standard for responding to these signals, so our site does not respond to them.
Health information that we create or receive as your healthcare provider is protected health information. It is governed by the Health Insurance Portability and Accountability Act (HIPAA) and by our Notice of Privacy Practices, which is a separate document available at our offices and on request.
This privacy policy covers our website, our online forms, our advertising, and our text messaging. Where this policy and our Notice of Privacy Practices differ in how protected health information is handled, the Notice of Privacy Practices controls.
Information you send through a website form or a text message is not encrypted end to end, and no online transmission can be guaranteed to be completely secure. Please keep what you send through those channels general, and call us at (704) 542-3988 to discuss anything detailed.
We use administrative, technical, and physical safeguards designed to protect the information we hold, including secured hosting, encrypted connections to this website, and access limited to staff who need it. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
We keep information for as long as we need it for the purposes described in this policy, or for as long as the law requires us to keep it.
Depending on where you live, you may have additional rights over your personal information under state law. To make any of these requests, contact us using the details below. We may need to verify your identity before we act on a request.
This website is intended for adults. We do not knowingly collect personal information online from children under 13. If you believe a child has provided information through this site, contact us and we will delete it. Information about a minor patient provided by a parent or guardian in the course of care is handled under our Notice of Privacy Practices.
Our site may link to websites we do not operate, including review platforms, patient portals, and payment providers. We are not responsible for their content or their privacy practices, and we encourage you to read their policies before sharing information with them.
We may update this policy as our practice, our technology, or the law changes. When we do, we will revise the effective date at the top of the page. Significant changes will be highlighted on this page. Continuing to use the site after an update means you accept the revised policy.
If you have a question about this policy or about how your information is handled, contact us:
Advanced Sports & Spine
Phone, all locations: (704) 542-3988
